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Customer services

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Job profiles

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Airline customer service agent

Salary range: £25,000 to £30,000

Airline customer service agents make sure passengers and their luggage are checked in correctly and board their flights at the right time.
Bank manager

Salary range: £24,000 to £55,000

Bank managers oversee the day-to-day operations of their branch, supervise staff and work to attract new customers.
Beauty consultant

Salary range: £21,000 to £25,000

Beauty consultants give tailored advice to customers on beauty products, perfumes and treatments, and help them choose which ones to buy.
Betting shop cashier

Salary range: £13,000 to £45,000

Betting shop cashiers work in high street bookmakers' shops, serving customers and handling bets.
Bus or coach driver

Salary range: £25,000 to £37,000

Bus and coach drivers transport passengers on local, national or overseas journeys.
Butler

Salary range: £15,000 to £50,000

Butlers carry out personal and household tasks for their employers.
Cabin crew

Salary range: £19,000 to £28,000

Air cabin crew make sure that airline passengers have a safe, comfortable and pleasant flight.
Call centre operator

Salary range: £15,000 to £28,000

Call centre operators answer enquiries from customers by telephone, email, webchat, text and post.
Car rental agent

Salary range: £24,000 to £30,000

Car rental agents hire out vehicles to businesses and the public.
Chauffeur

Salary range: £14,000 to £50,000

Chauffeurs drive clients from place to place, making sure their journey is safe and comfortable, and that they arrive on time.
Cruise ship steward

Salary range: £0 to £0

Cruise ship stewards clean and service cabins on board cruise ships.
Customer service assistant

Salary range: £24,000 to £30,000

Customer service assistants deal with customer questions, purchases, feedback and complaints.
Customer services manager

Salary range: £27,000 to £50,000

Customer service managers co-ordinate customer support operations, oversee quality control and analyse customer data to make improvements.
Estate agent

Salary range: £23,000 to £40,000

Estate agents sell and let commercial and residential property. Some also manage rental properties on behalf of owners.
Events manager

Salary range: £23,000 to £40,000

Event managers organise and run conferences, exhibitions, promotions and business and social events.
Financial adviser

Salary range: £23,000 to £60,000

Financial advisers help people and organisations choose investments, savings, pensions, mortgages and insurance products.
Funeral director

Salary range: £20,000 to £27,000

Funeral directors organise burials and cremations and support people who have lost a loved one.
Horticultural manager

Salary range: £24,000 to £34,000

A horticultural manager grows plants for use in parks, gardens and public spaces.
Horticultural worker

Salary range: £19,500 to £24,000

Horticultural workers grow plants in garden nurseries, work in food production, and maintain parks and gardens.
Hotel housekeeper

Salary range: £19,000 to £28,000

Hotel housekeepers make sure that hotel accommodation is clean and tidy and ready for guests.
Hotel manager

Salary range: £30,000 to £60,000

Hotel managers are responsible for running operations like guest services, housekeeping, bar and restaurant facilities, and conferencing and events.
Hotel porter

Salary range: £21,000 to £27,000

Hotel porters welcome guests, take their luggage and show them to their rooms. They also answer guests' questions about hotel services.
Insurance account manager

Salary range: £18,000 to £75,000

Insurance account managers develop business accounts and increase sales of their company's insurance products.
Insurance broker

Salary range: £20,000 to £65,000

Insurance brokers use their knowledge of the insurance market to help find the right cover, at the best price, for their customers.
Leisure centre assistant

Salary range: £19,000 to £27,000

Leisure centre assistants set up and supervise activities like fitness and exercise classes, gym sessions and swimming lessons.
Leisure centre manager

Salary range: £24,000 to £36,000

Leisure centre managers oversee the day-to-day running of sports and leisure centres.
Mortgage adviser

Salary range: £27,000 to £70,000

Mortgage advisers help people to choose a finance deal which is right for them when buying a property.
Personal shopper

Salary range: £14,000 to £25,000

Personal shoppers give advice to customers and suggest products that meet their needs.
Pharmacist

Salary range: £39,000 to £63,000

Pharmacists give advice on the use and supply of medicines and medical appliances.
Pharmacy assistant

Salary range: £24,000 to £29,000

Pharmacy assistants serve customers and patients in chemists and hospital dispensaries.
Pharmacy technician

Salary range: £27,000 to £38,000

Pharmacy technicians prepare and supply medicines for prescriptions, under the supervision of a pharmacist.
Podiatrist

Salary range: £31,000 to £55,000

Podiatrists diagnose and treat foot and ankle problems to improve people's mobility and quality of life.
Private practice accountant

Salary range: £25,000 to £60,000

Private practice accountants prepare accounts and tax returns for businesses and individuals.
Publican

Salary range: £27,000 to £50,000

Publicans manage licensed premises like pubs and bars.
Receptionist

Salary range: £18,000 to £22,000

Receptionists are the first point of contact for visitors to an organisation.
Retail manager

Salary range: £25,000 to £60,000

Retail managers look after stores, motivate staff to achieve sales targets, organise promotional events and monitor industry trends.
Sales assistant

Salary range: £19,000 to £27,000

Sales assistants serve customers at checkouts, re-stock shelves and price products in stores.
Sales manager

Salary range: £22,000 to £70,000

Sales managers organise, coach and lead teams of sales representatives to work towards agreed targets.
Shopkeeper

Salary range: £0 to £0

Shopkeepers manage their own independent stores or run shops that are part of a retail chain.
Stockbroker

Salary range: £35,000 to £125,000

Stockbrokers manage their clients' investments by trading stocks, shares and other financial products to get the best return.
Tax adviser

Salary range: £25,000 to £55,000

Tax advisers help clients plan their finances to make sure they're paying the right amount of tax.
Taxi driver

Salary range: £14,000 to £30,000

Taxi drivers pick up passengers and charge a fee to take them to their destination by the quickest route.
Travel agent

Salary range: £18,000 to £34,000

Travel agents find and book flights, accommodation and holiday packages for business and leisure customers.
Visitor attraction general manager

Salary range: £22,000 to £45,000

Visitor attraction general managers look after the operation and finances of an attraction, and the health and safety of staff and visitors.
Wedding planner

Salary range: £17,000 to £29,000

Wedding planners help couples organise their wedding.

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