Customer services

Pharmacy technician

Pharmacy technicians prepare and supply medicines for prescriptions, under the supervision of a pharmacist.

Annual Salary

£20,329 to £31,533

Working hours

37 to 40 a week

You could work: evenings / weekends / bank holidays; on a rota

4%
Future employment

There will be 4% more Pharmacy technician jobs in 2027.
In your local area

What's it all about?

Day-to-day tasks

In this role you could:

  • choose the correct items for a prescription
  • weigh ingredients, measure liquids and count tablets
  • put together ointments and medicines
  • make sure prescriptions are legal and accurate
  • create labels to tell people how to take medicine
  • order new stock using computerised systems
  • give advice to customers about prescriptions and refer complex queries to the pharmacist
  • sell over-the-counter medicines
  • handle confidential information
  • refer complex queries to the pharmacist

Working environment

You may need to wear protective clothing and a uniform.

You could work in an NHS or private hospital, at a health centre, in a prison or at a store.

You can get into this job through:

  • an apprenticeship
  • a trainee position
Apprenticeship

You could do a pharmacy technician advanced apprenticeship.

You can also train to be a pharmacy technician through an apprenticeship in the armed forces.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
For more information
Other routes

You can apply for a trainee pharmacy technician position. Employers will often ask for 4 GCSEs at grades 9 to 4 (A* to C), including English, maths and science, Level 2 Diploma in Applied Science, or equivalent qualifications.

You'll do on-the-job training over 2 years and work towards a Level 3 Diploma in the Principles and Practice for Pharmacy Technicians.

Requirements and restrictions

You'll need to:

More information

Professional and industry bodies

Once qualified you can join the Association of Pharmacy Technicians for continuous professional development.

Further information

You can find out more about careers as a pharmacy technician from Health Careers and the Association of Pharmacy Technicians.

With experience you could become a departmental supervisor or manager.

You could take on a specialist role like clinical technician, working with healthcare professionals and patients on wards.

There are opportunities to move into a specialist area like oncology, paediatrics, or clinical trials.

Some pharmacy technicians go into research and development work, or move into pharmaceutical production, sales or marketing.

You could train to be a pharmacist. You can do a 2 year full-time pharmacy foundation degree and then apply for year two of an accredited MPharm degree.

Another option is to become a pharmacy assessor working with trainee pharmacy technicians.

Skills required and how your skills match up

What skills are required?

  • customer service skills
  • to be thorough and pay attention to detail
  • excellent verbal communication skills
  • active listening skills
  • maths knowledge
  • the ability to work well with others
  • patience and the ability to remain calm in stressful situations
  • administration skills
  • the ability to accept criticism and work well under pressure
  • to be able to use a computer and the main software packages competently
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