Customer services

Estate agent

Estate agents sell and rent out commercial and residential property, acting as negotiators between buyers and sellers.

Annual Salary

£19,000 to £40,000

Working hours

35 to 40 a week

You could work: weekends; on a rota

2.9%
Future employment

There will be 2.9% more Estate agent jobs in 2027.
In your local area

What's it all about?

Day-to-day tasks

You may:

  • value properties
  • contact people looking to buy or rent about potentially suitable properties
  • arrange viewing appointments and show clients around properties
  • get feedback on viewings
  • negotiate between buyers and sellers
  • generate sales leads for mortgages and conveyancing
  • call, email or meet with solicitors, financial advisers and surveyors
  • manage auction sales
  • work to meet sales targets
  • update computer records

Working environment

You could work in an office, at a store, at a client's business or at a client's home.

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role
  • training offered by a professional body
University

It's not essential to go to university to do this job but you may have an advantage with a foundation degree, higher national diploma or degree.

Particularly relevant subjects include:

  • business studies
  • civil and structural engineering
  • estate management
  • property development or management
  • surveying
  • urban and land studies

Entry requirements

You'll usually need:

  • 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
  • 2 to 3 A levels, or equivalent, for a degree
For more information
Apprenticeship

Some estate agents offer an intermediate apprenticeship as a junior estate agent.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
For more information
Work

You may be able to start as a trainee sales negotiator and learn on the job.

You could also start as an administrator in an estate agents or lettings company and work your way up.

Local knowledge of the area where you'll be working would be an advantage.

Other routes

You could take a course through an industry body like Propertymark.

There are courses for people looking to take their first steps into the industry as well as professional development courses for people with experience.

Requirements and restrictions

You'll need to:

  • have a full driving licence

More information

Career tips

Estate agents often work on commission. This means that you have a basic salary and also earn a percentage of the sale or rental price of any property you sell or rent. You might start on a guaranteed salary for a few months and then move to a commission based salary.

You may also have the chance to add to your earnings through bonuses linked to meeting individual or company sales targets.

Further information

You can find our more about working as an estate agent from Propertymark.

You may specialise in residential or commercial properties.

With experience and a good sales record, you could be promoted from sales negotiator to senior negotiator and then branch manager.

Larger chains of estate agents may offer more opportunities for promotion than smaller companies.

You could also become self-employed as a partner in a firm or set up your own agency.

Skills required and how your skills match up

What skills are required?

  • customer service skills
  • the ability to sell products and services
  • the ability to work on your own
  • to be thorough and pay attention to detail
  • persistence and determination
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • persuading and negotiating skills
  • to be able to use a computer and the main software packages competently
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