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Resort representatives look after holidaymakers during their stay.
You could work: evenings / weekends / bank holidays; on shifts
There will be
0.5% fewer Resort representative jobs in 2027.
In your local area
In this job, you may:
You may need to wear a uniform.
You could work in a hotel or in holiday accomodation.
You can get into this job through:
You can do a college course like a Level 2 Diploma in Travel and Tourism, which you may find useful when looking for work.
You'll usually need:
You could start by doing an intermediate customer services practitioner or an advanced customer service specialist apprenticeship. This could be in the travel industry or other sectors.
It will give you some of the customer care skills required to do this job.
If you want to work with children on their holidays, for example organising activities, then doing a childcare apprenticeship and getting experience may also be a way into this role.
To get onto an apprenticeship, you'll find it useful to have:
To apply directly for resort representative jobs, you'll usually need:
To work as a children's representative you would usually be expected to have a qualification in childcare, like a Level 2 Certificate for Children and Young People’s Workforce.
You may need specialist knowledge or skills for some holiday jobs, for example, as a winter sports representative you may need to be able to ski at an advanced level.
It can also help if you have a good working knowledge of one or more foreign languages.
A first aid qualification or a driving licence can be useful for some jobs.
You could join the Institute of Travel and Tourism.
You could become a senior resort representative or regional manager.
You could go on to work in tourist information centres, or for tourist boards or travel agencies.
You could also become a self-employed tour guide.