Property management

Accommodation warden

Accommodation wardens manage the day-to-day running of services like sheltered housing, hostels and student flats.

Annual Salary

£24,000 to £28,000

Working hours

37 to 40 a week

You could work: evenings / weekends; at short notice

3.8%
Future employment

There will be 3.8% more Accommodation warden jobs in 2029.
In your local area

What's it all about?

Day-to-day tasks

As an accommodation warden you would:

  • look after the welfare of residents
  • work with outside agencies, carers and parents
  • make health and safety checks, and do risk assessments
  • allocate and manage accommodation
  • help residents get access to support like healthcare and welfare advice
  • deal with disputes, anti-social behaviour and emergencies
  • inspect properties and arrange for repairs to be carried out
  • supervise catering, cleaning and maintenance staff

Working environment

You could work in the community, at an adult care home, at a children's care home or on an apartment block.

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly
College

You could take a college course before applying for a job to gain some of the skills needed in this role. Courses include:

  • facilities services
  • housing practice
  • health and social care

Apprenticeship

You could apply to do an apprenticeship, such as:

  • Property Maintenance Level 2 Intermediate Apprenticeship
  • Housing and Property Management Level 3 Advanced Apprenticeship

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
For more information
  • equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
  • guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
Work

You could work as a warden's assistant and gain qualifications through on-the-job training.

Volunteering and work experience

You may be able to start as a volunteer assistant warden, for example, with the YMCA or Youth Hostel Association.

You could pick up valuable skills and knowledge through volunteering, which might help in interviews for a paid position.

Direct application

To apply directly, you'll usually need some GCSEs or equivalent, including English and maths.

You'll also find it helpful to have paid or unpaid experience of working with vulnerable groups.

Requirements and restrictions

You'll need to:

More information

Career tips

Experience in housing, care or supported accommodation work would be useful.

Further information

You can find out more about working as an accommodation warden and supported housing from:Chartered Institute of Housing; Think Care Careers

With experience, you could become an accommodation manager with responsibility for several centres and a team of wardens. You could also work in housing or residential block facilities management.

With further training, you could move into related areas like social work, welfare rights or counselling.

You can find out more about working as a warden from the Chartered Institute of Housing.

Skills required and how your skills match up

What skills are required?

  • customer service skills
  • the ability to work well with others
  • administration skills
  • to be thorough and pay attention to detail
  • the ability to use your initiative
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • to be able to use a computer and the main software packages competently
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