Retail

Store detective

Store detectives prevent shoplifting in retail outlets and shopping centres.

Annual Salary

£20,000 to £32,000

Working hours

46 to 48 a week

You could work: evenings / weekends / bank holidays; on shifts

1.4%
Future employment

There will be 1.4% fewer Store detective jobs in 2029.
In your local area

What's it all about?

Day-to-day tasks

As a store detective, you could:

  • follow shoppers or staff who behave suspiciously
  • monitor CCTV cameras
  • call the police to describe what you've seen
  • take evidence from witnesses and write short reports
  • give evidence in court
  • prevent anyone trying to leave the store with stolen goods

Working environment

You may need to wear a uniform.

You could work at a store.

Your working environment may be crowded.

You can get into this job through:

  • an apprenticeship
  • applying directly
Apprenticeship

You can apply for a Professional Security Operative Level 2 Intermediate Apprenticeship to get into this role.

You could also do a Security First Line Manager Level 3 Advanced Apprenticeship, if you have experience in security work.

These take between 1 and 2 years to complete.

Direct application

You could apply directly for jobs if you've got relevant experience in retail security, or from working in the police, armed forces or a security company.

Requirements and restrictions

You'll need to:

  • Employers will carry out checks on your personal and work history, which could go back up to 10 years.
  • You may need a security licence issued by the Security Industry Authority (SIA) for certain jobs. You can complete relevant SIA approved training if you need to get one.
  • You might also need a driving licence and access to a vehicle.
  • have a good level of fitness
  • be over 18 years of age
  • pass enhanced background checks

More information

Further information

You'll find more details about security training and licensing through the Security Industry Authority.

With experience you could progress to a senior post, like security supervisor or manager.

You could become self-employed and work on contracts for stores.

You might also use the skills you develop to apply to join the police or work as a security guard.

You'll find more details about security training and licensing through the Security Industry Authority.

Skills required and how your skills match up

What skills are required?

  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • knowledge of public safety and security
  • the ability to accept criticism and work well under pressure
  • the ability to work well with others
  • the ability to use your initiative
  • excellent verbal communication skills
  • customer service skills
  • to be able to carry out basic tasks on a computer or hand-held device
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